Brake Planet

1.2 star rating Rating - based on 10 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/21/2011
Review 5/21/2011
Ordered brake pads and rotors in March of 2009 for my 2002 Suzuki Ario, the run around I am reading about it was for over 6 weeks waiting and calling and listening to bull crap, but they did charge my card right a way!! Same bull...out of stock an... Read More »
 
 
 
Complaint Posted 9/17/2009
Review 9/17/2009
Poor excuse for a company. Ordered brakes/rotor set, two weeks go buy and nothing. Email company ..... no reply. Email for several days ... no reply.

Call company and leave message every day, no reply.

Go to website and it now states this co... Read More »
 
 
 
Complaint Posted 7/29/2009
Review 7/29/2009
Two months ago I ordered brakes & rotors for my car. I received the brakes, but never got the rotors. After numerous calls to them, I called my credit card and canceled the order. Now when I call all I get is a recording. They never responded to a... Read More »
 
 
 
Complaint Posted 12/28/2008
Review 12/28/2008
Brake planet; They called me to say they could not fill my order and would I like to cancel my order. BUT......I needed to sue them in small claims court to get my money back. After many calls and E mails and no response, I took them to court. DO... Read More »
 
 
 
Complaint Posted 7/8/2008
Review 7/8/2008
STAY AWAY FROM THIS COMPANY!! Ordered brake rotors on April 29, 2008. AFter a month of not receiving the rotors the company kept leading me on over the phone and email that the rotors would be shipped the following week. Still nothing. They refuse... Read More »
 
 
 
Complaint Posted 5/21/2008
Review 5/21/2008
Not sure how they even manage a 'C' rating on BBB. My experience was similar to the other 1 star experiences. Placed order, then got the email shortly after saying particular rotors are sold out due to "high demand" and there will be a delay and t... Read More »
 
 
 
Complaint Posted 5/19/2008
Review 5/19/2008
I would absolutely stay away from this company. My experience was the same as just about everyone else. Parts were ordered, email was sent saying there would be about a 7 day delay while the rotors were drilled and coated(sounds like a standard fo... Read More »
 
 
 
Complaint Posted 4/30/2008
Review 4/30/2008
I had ordered brake pads & rotors.It would take a few weeks to receive my order.I waited about 3 weeks or to find out about my order they said its still at the warehouse being drilled & coated.I waited another week so,they had said its still at th... Read More »
 
 
 
Review Posted 4/15/2008
Review 4/15/2008
I found BrakePlanet.com while searching for replacement rotors online. Their prices are very attractive and they have a professional looking web presence, so I placed an order for one of their advertised kits comprised of 2 front + 2 rear silver s... Read More »
 
 
 
Complaint Posted 4/2/2008
Review 4/2/2008
Poorest excuse for a company. Was told when I ordered my brake rotors it was going to take 2 weeks. After 6 weeks without my order I cancelled the order. I had to call them each week for status update only got empty promises. They even sent me a s... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 634-7788 Address   27943 Seco Canyon Road #207
Santa Clarita, CA 91350
Website   http://www.brakeplanet.com Email   info@brakeplanet.com
Contact   New Contact Other  
 
 
 
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